Shipping & Returns


Please allow 1-2 business day(s) for your order to be processed. Once your order is processed, your purchases will be printed and then shipped. On average, domestic orders will arrive within 3 weeks and international orders within 4 weeks. Orders are not processed or shipped on Saturdays, Sundays or holidays. All Pup Active store orders are shipped via USPS.


Prior to returning or requesting an exchange, please email us at to give us a heads up or answer any questions.

All items must be in original condition.

Items denied for return include, but not limited to the following items:

  • Visible stains or signs of wear
  • Washed or damaged

Please return items to:

Pup Active

204 37th Ave N.


St. Petersburg, FL 33704