Shipping & Returns

Shipping

Please allow 1-2 business day(s) for your order to be processed. Once your order is processed, your purchases will be printed and then shipped. On average, domestic orders will arrive within 3 weeks and international orders within 4 weeks. Orders are not processed or shipped on Saturdays, Sundays or holidays. All Pup Active store orders are shipped via USPS.

Exchanges/Returns

Prior to returning or requesting an exchange, please email us at info@pupactive.com to give us a heads up or answer any questions.

All items must be in original condition.

Items denied for return include, but not limited to the following items:

  • Visible stains or signs of wear
  • Washed or damaged

Please return items to:

Pup Active

204 37th Ave N.

#244

St. Petersburg, FL 33704